Terms and Conditions
Introduction:
The website “AK-feeder,” located at www.ak-feeder.com (hereinafter “the Site”), is an online platform that operates a virtual store, allowing visitors to receive information and make convenient and fast purchases of food feeders and supplies for pets (hereinafter “the Services”).
The Site is operated by Kaloti business license number: 203161765, located at Main St4048, Nazareth/Ilut, Israe,
The regulations and content on the site are written in masculine form for convenience, but refer equally to all genders.
Terms of Use:
Anyone who browses the Site, participates in the activities offered, and/or makes a purchase declares and commits that they are aware of the Site’s regulations, has read them, and agrees to their terms.
Only individuals over the age of 18, who possess a valid credit card from one of the mentioned credit card companies and have an email address, are allowed to make purchases on the Site.
For a purchaser’s request for services to be accepted, the following conditions must be met:
1. The purchaser’s credit card company has approved the transaction.
2. The products purchased are in stock.
3. The delivery address is within the delivery areas. In case of doubt, this can be clarified by phone.
4. At the time of delivery, the purchaser must present a valid ID of the credit card holder.
*If due to exceptional circumstances the delivery of a product is not possible, or if it is found that the product is out of stock, the company will contact the customer to arrange for the delivery of a substitute product, or provide a full refund for the order.
Payment and Delivery:
The customer’s credit card is not charged immediately but will be charged only after the company confirms that the product is in stock and coordinates its delivery to the customer.
Credit card details are transferred to the company via a secure and encrypted link. However, customers may choose not to enter their credit card details on the Site and instead provide them by phone when contacted by the company.
Policy on Services, Prices, and Order Placement:
Various products are displayed on the Site along with their prices. The product images on the Site are for illustration purposes only.
After reviewing the product and its price, customers can add it to the shopping cart. Products can also be removed from the cart or their quantity adjusted as needed. After selecting the products, proceed to checkout to complete the purchase.
For the purchase, in addition to the product details, the buyer is required to provide personal details, a delivery address, credit card details, an email address, and a phone number.
Providing false personal information is a criminal offense. Legal actions, including claims for damages, may be taken against those who provide false information, potentially causing damage to the Site.
The Site owners and/or operators and/or managers and/or their representatives are not responsible for any errors made by the buyer when entering details. Also, the aforementioned will not be directly or indirectly liable for any case in which purchase details are not recorded in the system and/or for any technical or other issues that prevent transactions on the Site.
Return/Exchange of Products:
A. Returning products without an expiration date limitation:
Customers may cancel their order within 14 days of receiving the product by sending an email to [email protected].
The product must be returned in its original packaging, without any defects or damage of any kind. For products shipped to the customer’s home, the shipping cost will be deducted.
B. Customers may return/exchange a bag of food provided the following conditions are met:
1. The product is returned in its original packaging.
2. No more than 20% of the bag has been used.
3. The request for the return of the bag was made within 14 business days by phone.
The responsibility for returning products falls on the customer. However, if the customer requests Brownfield to collect the product, a fee will be charged depending on the collection area, with additional shipping costs deducted for bags shipped to the customer’s home.
Cancellation of transaction in accordance with the Consumer Protection Regulations (Cancellation of Transaction), 2010 and the Consumer Protection Law, 1981.
Customers wishing to exchange a product/food bag by shipment will be charged for the shipping cost from the store to their home and also for the return shipping from their home to the store.
Order cancellation due to a defect will not incur cancellation fees, provided that the notification of product return is made within 3 business days from the day of receiving the product, and that the product is returned in its original packaging.
Liability Limitation:
The exclusive responsibility for all products and for any information or presentation made on the Site concerning the nature of the products, including manufacturers’ names, quality of products, product features, product images, etc., lies with the manufacturers and/or importers and/or authorized marketers of the products, according to consumer protection laws and regulations.
The Site takes all necessary measures to ensure that the information presented is reliable. In cases where errors in the presented information are discovered, the Site will take all necessary measures to resolve the issue and will allow the cancellation of the transaction.
The images on the Site are for illustration purposes only. It is emphasized that there may be differences and changes between the appearance of the product in the image and the actual product.
In any case, the store’s liability, under any legal claim, for the products mentioned in this section shall not exceed the amount actually paid for the product/service ordered by the purchaser.
Ownership and Rights Protection:
The Site contains various materials protected by copyright, trademarks, other property rights, including content, images, graphics, music, video, and sound, some of which are owned by the company and some by third parties. A purchaser and/or browser and/or any third party acting on the Site are not authorized to modify, publish, broadcast, transfer, participate in the transfer or sale, or use the Site or any part of it for the creation of derivative works or to exploit the Site and/or its content, wholly or partially, for any purpose other than for which the Site was created. The company allows users to download data to their personal computer for non-commercial, personal use only. This permission, as well as any other lawful action on the Site, does not grant the user any property rights in the mentioned information in particular and in the content of the Site in general.